Privacy Policy

Last updated: August 2026

1. Overview

BioFirst ("we", "us", "our") operates biofirst.co, a personalized health platform connecting patients with licensed US providers for weight management, men's health, women's health, and longevity treatments. This policy explains how we collect, use, and protect your information.

2. Information We Collect

We collect:

Health information — intake responses, medical history, and treatment preferences you submit during assessment.
Personal information — name, date of birth, email, phone, and shipping address.
Account information — order history, prescription status, and communication with providers.
Technical data — IP address, browser type, and usage analytics.

3. How We Use Your Information

To connect you with a licensed provider for medical review.
To process and ship prescribed medication.
To provide ongoing care communication and support.
To comply with legal and regulatory obligations.

4. Health Information Privacy (HIPAA)

We take reasonable steps to protect your protected health information (PHI) in accordance with HIPAA requirements. Your health information is only shared with licensed providers and pharmacy partners involved in your treatment. We do not sell your health data.

5. Data Sharing

We share your information only with:

Licensed healthcare providers reviewing your intake.
Pharmacy partners fulfilling your prescription.
Payment processors handling transactions.
Service providers (e.g., hosting, analytics) under data agreements.

6. Your Rights

You may request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at info@biofirst.co.

7. Data Retention

We retain your information for as long as your account is active or as necessary to comply with legal, regulatory, and medical record-keeping requirements.

8. Security

We use industry-standard encryption (TLS) for data in transit and secure storage for data at rest. Access to personal and health data is restricted to authorized personnel.

9. Contact

Questions about this policy? Email info@biofirst.co or write to: BioLab Research LLC, 8 The Green Suite R, Dover, DE 19901.